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IMPROVISE® – The Managed Services Platform

Empower your organization with a cost-effective solution to IT staffing challenges. Gain a smarter, more efficient way to manage IT operations with proactive support, 24/7 monitoring, and strategic expertise.

Schedule a Discovery Call
Request a Quote

IMPROVISE® – The Managed
Services Platform

Empower your organization with a cost-effective solution to IT staffing challenges. Gain a smarter, more efficient way to manage IT operations with proactive support, 24/7 monitoring, and strategic expertise.

Schedule a Discovery Call
Request a Quote
Experience reliable support and improved productivity in no time.

Schedule a Discovery Call
Discuss your needs and challenges with our experts to understand your current IT environment.

Define Your Needs
Identify expectations, deliverables, and goals together to create your customized platform solution.

Get Started
Finalize the service agreement and begin experiencing the IMPROVISE® managed services platform.

The IMPROVISE® Platform
Instead of reacting to issues as they happen, IMPROVISE® offers proactive support by monitoring systems around the clock, identifying risks before they turn into problems, and keeping your infrastructure secure, stable, and optimized.

With IMPROVISE, your organization can:

  • Partner with a dedicated team that truly understands your business and IT needs
  • Ensure your environment is secure and compliant, shielding from costly security risks
  • Meet all insurance and accreditation requirements with confidence
  • Focus on providing exceptional care while we handle your IT challenges

Why IMPROVISE®?

A trusted partnership designed to support your long-term goals while maximizing performance and lowering the total cost of ownership.

Based in US

Level 1 support desk and incident response with onshore professionals who understand your business.

Scalable Solutions

Our services grow with your organization, from small practices to large healthcare systems.

Integrated Services

Asset management, cloud solutions, cybersecurity, backup/recovery, and attack surface monitoring—all in one place.

Cost Predictability

Gain cost predictability through consistent, flat-rate pricing that eliminates unexpected IT expenses.

Transparency

Real-time visibility into timelines, milestones, and progress through intuitive dashboards and regular updates.

24X7 Onshore Resources

Round-the-clock support and mobile device strategy with experienced professionals always available.

The Benefits You’ll Experience

A trusted partnership designed to support your long-term goals while maximizing performance and lowering the total cost of ownership.

Operational Efficiency

Streamlined processes and optimized workflows that boost productivity across your organization.

Regulatory Confidence

Peace of mind knowing your systems meet all compliance requirements and industry standards.

Cost Avoidance

Prevent costly downtime, security breaches, and compliance violations before they occur.

Seamless Integration

Our solutions work with your existing systems and workflows without disruption.

Scalable Technology

Technology infrastructure that grows and adapts with your business needs.

What Our Clients Say

Testimonials

Chris Hough
Chief Financial Officer
The team at Impulse has played a key role in our IT transformation – bringing the expertise and insight we needed to plan for future growth.
David Chou
Chief Digital Officer
Impulse has continually provided a best-in-class service at reasonable rates without sacrificing quality. They’ve been a true partner in technology.
Carina Ayers
Director of Clinical & Management Information Technology
We’ve used Impulse for a wide range of IT projects, and are continually impressed by the level of professionalism and expertise they bring to the table.
Oliver Galicki
Vice President Clinical Applications
When working with Impulse, we can always count on a high level of professionalism and expertise. Their proactive approach to services has consistently met our evolving needs.
Mandy Bradford
Director of IS Imaging
Impulse provided a complementary team of experts that had cross vendor experience, understood radiology workflows, and helped us take our new system live with at-the-elbow support.
“IMPROVISE® transformed our IT infrastructure. We’ve seen 99.9% uptime and significantly reduced our compliance audit preparation time.”

— Dr. Sarah Johnson,
Regional Medical Center

“The 24/7 support has been a game-changer. Our staff can focus on patient care instead of worrying about technical issues.”

— Michael Chen,
IT Director,
Healthcare Group

“We reduced our IT costs by 30% while improving security and compliance. The ROI was clear within the first quarter.”

— Lisa Rodriguez,
CFO, Medical Practice Network
Powered by Impulse Strategic Solutions
IT Services by IT People

The IMPROVISE® managed services platform is powered by Impulse Strategic Solutions, bringing years of specialized experience in comprehensive IT management. Our team is comprised of experienced IT professionals to support you and your organization’s IT environment with a customer-first approach.

With IMPROVISE, your organization can:

  • 100% U.S.-based support professionals
  • Comprehensive managed services platform
  • Industry-certified excellence (ISO 9001, ISO 27001, HIPAA, SOC 2)
  • Proven track record across industries
  • Advanced platform-based service delivery

Our Platform Mission

To provide organizations with a comprehensive, integrated managed services platform that eliminates IT stress and enables them to focus on their core business objectives while we handle all their technology needs.

“Impulse has continually provided a best-in-class service at reasonable rates without sacrificing quality. They’ve been a true partner in technology.”

— David Chou,
Chief Digital Officer

Frequently Asked Questions

Can you work with my existing IT Team?
Absolutely! We’re designed to complement your existing team, not replace them. We can provide additional expertise, 24/7 coverage, and specialized healthcare IT knowledge while working collaboratively with your internal staff.
Our onboarding is thorough yet efficient. We start with a comprehensive assessment, develop a tailored transition plan, migrate services gradually to minimize disruption, and provide complete training for your staff. Most clients are fully operational within 30 – 45 days.
Yes, our 24/7 U.S.-based support team is always available for emergency situations. We understand that healthcare organizations can’t afford downtime, and our incident response team is equipped to handle urgent issues immediately.

Ready to Transform Your IT?

Join hundreds of healthcare organizations and businesses who trust IMPROVISE® with their technology needs.
Schedule a Discovery Call
Request a Quote